Our client is a large global media company with clients in six countries - US, UK and the rest of Asia. With more than 100 editors, designers and consultants working out of its facility in NOIDA, on the outskirts of New Delhi on numerous projects, it has a large IT setup to support the operations.

The Challenge

The company has many servers located at different locations of the world. The main issue for the company was to to monitor these boxes simultaneously which in itself is a gargantuan task. The servers were running different services required by the company for successful execution of projects. As a part of their network monitoring requirements, they wanted to monitor all services’ usage and resource utilization like space and load on servers etc to enable them in making the right decisions for utilizing the resources in an optimal way.

Our customer provides software development and e-learning services to its overseas partners. Company is also running international and domestic BPOs for few fortune 50 companies. Company has a big work force that renders US based technical recruitment and assists in processing of H1B visa for the US market.

With over 1500+ employees distributed over 7 geographical locations in US and India, our customer is a15 year old company. Company’s head quarter is in Silicon Valley with world-class delivery center in India. Company in India is a public listed company with total employee strength of 1200+.

The Challenge

Company was using Microsoft Exchange server from long time and IT department was reluctant on the usage of open source technology in their network. They were skeptical about finding the right skill-set to support the deployed technology in future. Company was not interested to use third party email hosting services due to fear of getting their confidential communication getting compromised. In the past company lost few sales orders due to delayed delivery of emails. Adhering to Microsoft technologies was attracting huge investment. Company wanted a technology partner who could suggest the right solution within the company’s budget.