Organization is by information and as today information expands exponentially, so does the need to manage it. Today, most of the organizations, small medium or large, tend to depend on IT systems to store their information. The old model of storing the information in hard copy had many problems. Improper data management, ineffective information flow and unavailability of information at critical times were some of the major problems. It led to efficiency loss and sometimes even impacted the organization’s effectiveness and loss of business. Any organization having intellectual property or confidential documents was always at risk as loss of single document could lead to changed competitive landscape.
Every industry has its own jargons and so does IT. As various business models evolve frequently, many companies get confused with the associated terminology. SLAs stand for Service Level Agreements and these are the contractual agreements that organizations expect IT companies to provide them with while providing their services. It is just like defining the scope of the services and documenting them for accountability and further consideration to resolve issues in case of aberrations. 24X7 remote support 365 days a year is an example of a service level agreement. 99.5% uptime of a mail server is another.
ZoNIX shares some important open source components that can help in building a robust, secured and cost effective IT infrastructure in BenefIT Magazine, April 2009 edition.
Building A Robust Open Source IT Infrastructure
In hard times, businesses do not wish to inflate their IT budgets, yet want better technology in place to automate their operations. Free and Open Source Software (FOSS) fills this gap by aligning technology with a limited IT budget. Here are some important components that can help you build a robust, secured and cost effective IT infrastructure that’s completely based upon open source solutions.
ZoNIX shares its views on how open source software can beat tight budgets in a leading magazine, March 2009 edition. Below is the article from the magazine.